YOUR FIRST VISIT
On (or prior to) your first visit you will complete the initial health history form. This important information includes medical conditions and medications necessary for me to provide a safe and effective treatment. I will listen to your concerns and assess your individual needs, as well as other factors that may be contributing to your condition (lifestyle, nutritional status, etc). Then I will develop a treatment plan with you to ensure you receive appropriate treatment that will help you to return, as much as possible, to your normal activities.
PAYMENT & BILLING
I am pleased to accept payment in Cash, Personal Cheque, Email Money Transfers, Janeapp credit card and Square credit card payments. I also provide direct billing through Telus Health Portal, please inquire to see if your insurance company takes part in this program. All accounts are due at time of treatment unless special consideration has been provided.
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ARRIVAL & CANCELLATIONS
Please text me at 519-381-0167 upon arrival, planning to arrive 5 minutes before the start of your scheduled appointment to ensure we can get started quickly and make the best use of our time together. In the event that you are unable to keep your scheduled appointment, please contact me by phone at least 24 hours in advance. If arrangements are not made within this time frame, a fee (up to the value of your scheduled appointment) may be administered, at my discretion.
NOTE: It is recognized that there are circumstances that are beyond your control (sudden illness, family emergencies, etc.) and as a result, an exception may be made to the above policies on those rare occasions.
If you have any concerns about Massage Therapy services and fees, please click the link below for more information:
